Danish regulator to introduce mandatory deposit limits

Danish gambling regulator Spillemyndigheden has announced a series of updates to its online casino certification, with deposit limits set to become mandatory from 1 January, 2020.

From that date, it will become mandatory for customers to set a monthly, weekly or daily deposit limit before they can gamble.

The updated frameworks now mean that self-exclusion must be an automated process, meaning that there should be the option for players to self-exclude on the gambling site itself rather than through a customer service department.

Also, player gambling data must be kept on file for at least five years, and licensees will be required to develop internal rules, process and staff training on responsible gambling.
The Spillemyndigheden has also stressed that its logo must be clearly displayed on every licensee’s site, to make clear that it has gained the necessary certification from the regulator.

“Overall the update partly covers general changes across gambling sectors and certification areas, and partly specific amendments to requirements in the inspection standards for online casino, online betting and lotteries. The specific changes are about responsible gambling. Due to the general amendments, new versions of every document in the certification programme are available,” the regulator stated.

The changes come after the Danish government recently announced that it will increase the tax paid by the country’s licensed igaming operators to 28 per cent of gross gaming revenue, claiming that this will ultimately raise DKK150m (€20.08m) in new tax revenue.

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