Churn rate is one of the essential metrics for analysing an online casino’s performance. Understanding your churn rate is critical: your goal is to keep it low and prevent your business from losing players. Slotegrator, a provider of online casino software, can help. Read their latest article to learn how to deal with churned users.

Stop losing players: learn more about your online casino’s churn rate

Have you noticed that players are leaving your website after a while? Are they doing so at various points of their customer cycle? How can you quantify the loss, and how can you avoid it? Slotegrator’s new article covers all you need to know about the churn rate and why it’s a crucial metric to understand and analyze.

Many operators face the same problem: their projects attract new players, but these leave the platform right after a registration or a short time playing. Here you can learn more about the churn rate and take some steps to prevent it from getting too high.

Slotegrator drills into the topic, covering the metric itself, why players leave, possible solutions and preventive measures, situations in which trying to reacquire churned players isn’t worth it, and win-back strategies.

Read on to learn more about the churn rate and how to keep it in check. 


Since 2012, Slotegrator has been one of the iGaming industry’s leading software and business solution providers for online casino and sportsbook operators. The company’s main focus is software development and support for online casino platforms, as well as the integration of game content and payment systems.  The company works with licensed game developers and offers a vast portfolio of casino content: slots, live casino games, poker, virtual sports, table games, lotteries, casual games, and data feeds for betting. Slotegrator also provides consulting services in gambling license acquisition and business incorporation. The company’s mission is to facilitate the growth of the iGaming ecosystem by acting as a bridge that links together all key stakeholders of the industry.

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