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SafeEnt, which runs the online casino brand Ninja Casino, has lost its Swedish licence for online games and betting after local gambling regulator Spelinspektionen discovered “serious deficiencies” in business practices.
SafeEnt, the holding company of Global Gaming, must now cease Swedish operations immediately. It had been running both its Ninja Casino and Spellandet.com iGaming brands via online casino and sports betting licences issued in December 2018.
The regulator said its decision to revoke the licence – effective immediately – was down to concerns over responsible gaming and anti-money laundering measures.
In its assessment, the regulator highlighted numerous breaches of regulations, based on the activity of ten players in particular, who were found to have spent significant sums via Global Gaming’s brands, without any intervention by the operator to determine the source of their funds or to address their high levels of spending.
“For example, customers have been able to spend large amounts of money without the company having reacted to what the duty of care requires. In addition, customers have been able to play well beyond their own deposit limits. The violations concern deficiencies in the company’s risk assessment and measures for customer knowledge,” stated Spelinspektionen.
Global Gaming provided data to Spelinspektionen as part of the investigation process and also described measures it intended to take to correct the deficiencies. However, it was not enough. The regulator said it believes the measures “are not sufficient and notes that SafeEnt lacks understanding of important parts of the regulations that govern the operations.”
