Betfred and EagleBet will honor shut-down MoPlay customers cash balances

MoPlay was forced to stop operations last month after its license was suspended by both UK and Gibraltar regulators. According to emails sent among MoPlay’s customers, BetFred will return customer stakes on open bets. Addison Global which owned MoPlay and Petfre (Gibraltar) Ltd, which operates Betfred, have agreed that customers who are resident in the UK and Ireland “will be given the opportunity to have their cash balances honored by Betfred”.

MoPlay’s players will have to open an account with BetFred to access the funds held in their MoPlay accounts. Open bets on any MoPlay accounts will be voided and stakes returned to users’ balances.

“We apologise that it has taken so long to achieve this result for you, but it was important to ensure that the operator who we came to an agreement with was highly reputable and met strict data protection and privacy standards,” MoPlay said.

Earlier this month, Gibraltar courts appointed a liquidator to handle Addison Global’s assets, including its player database. Addison Global’s total liabilities to ordinary creditors was just under £17m while the Gibraltar government was owed £2m in unpaid income tax as well as nearly £400k in unpaid social insurance. It’s more than obvious that BetFred won the auction for MoPlay’s customer database for UK and Ireland, while according to various reports the German customer info was awarded to EagleBet.

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